Esmeralda has worked for five years in Customer Relations in international gaming company based in Tirana. During her time, she has been recognized for her excellent customer support.
While studying in UK she has been involved in career coaching at her university. She helped other students in defining their strengths and potential. Moreover, she took on the role as project assistant to help developing a new competency framework for PHD students.
Before joining AIMS International Albania and Kosovo she gained sound experience in HR, working at the biggest DIY retail company in Albania. Esmeralda successfully executed various HR functions such as Training & Development, Performance Appraisal and Recruitment. She initiated and participated on various projects mainly on employee engagement and developing HR Analytics.
Since she joined AIMS, as an HR Consultant she has been involved in Talent acquisition projects.
Esmeralda has an academic background in Psychology and Business. She holds a bachelor degree in Occupational Psychology from University of Tirana, MBA in HR from University of Wales and PgDip in Business Psychology from University of Westminster, UK.
Besides her native language she is fluent in English and has intermediate level of Italian.