9 July, 2024

The insurance industry is at a crossroads. To thrive in a rapidly evolving landscape shaped by technology and changing customer expectations, companies need to rethink their approach to talent. This was the key message from a recent AIMS International webinar, hosted by the Financial & Professional Services Global Practice, titled: “Transforming the Talent Model in the Insurance Industry.Scroll below to watch the webinar replay.


The webinar featured industry experts Elena Leonidou, Managing Partner AIMS Cyprus, and Laura Martinez, Global Head of the Financial & Professional Services Practice at AIMS International. 


Here’s a closer look at the key takeaways:


Challenges Facing the Insurance Industry:


  • Talent Turnover and Shortages: High turnover plagues the industry, particularly when attracting specialized talent in IT and data analytics.
  • Succession Planning: An aging workforce necessitates robust succession planning, yet this remains an often-overlooked area.
  • Digital Disruption: Many insurance professionals lack the necessary skills to effectively leverage new technologies.
  • Attracting Young Talent: Compared to fast-paced sectors like fintech, the insurance industry is often perceived as traditional and less appealing to young professionals.
Solutions for a Future-Proof Workforce:
  • Agile HR Practices: Implementing flexible and adaptable HR processes is crucial for attracting and retaining top talent.
  • Leadership Reskilling: Equipping leaders with the skills to manage remote teams, foster innovation, and navigate digital transformation is essential.
  • Technology Adoption: Embracing technology extends beyond tools to fostering a culture of innovation and data-driven decision-making.
  • Employer Branding: Becoming an “employer of choice” requires highlighting company culture, values, and commitment to employee development.
The AIMS International Advantage:

The webinar emphasized a tailored approach to talent transformation, beginning with a comprehensive assessment of a company’s current situation and challenges. A customized action plan is then developed in partnership with the client, focusing on:

  • Upskilling and Reskilling: Providing employees with training and development opportunities essential for thriving in a digital world.
  • Executive Coaching: Supporting leaders in developing the skills and mindsets needed to effectively navigate change.
  • Succession Planning: Identifying critical roles, developing internal talent pipelines, and engaging in executive searches when necessary.
  • Continuous Learning: Fostering a culture of continuous learning through workshops, knowledge-sharing sessions, and structured development plans.
Benefits of Transformation:


By embracing these strategies, insurance companies can:

  • Attract and retain top talent across all levels.
  • Improve employee engagement and satisfaction.
  • Foster a culture of innovation and creativity.
  • Better align with evolving client needs and expectations.
  • Gain a competitive advantage in a rapidly changing market.
Ready to transform your talent strategy and position your insurance company for success?

Contact AIMS International’s Financial & Professional Services Global Practice today to learn how we can help.


Watch the webinar replay below.